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PRIVACY POLICY
Information Collected
Brightside Community Services collects basic information that clients voluntarily provide when booking a service, completing a form, or communicating directly. This may include your name, contact information, service address, and details needed to complete your requested service. No sensitive personal, medical, or financial information is collected unless you choose to share it.
How Information Is Used
Information is used solely to schedule appointments, deliver services, communicate with clients, and maintain accurate records. Your information is never sold, rented, or shared with third parties for marketing purposes. Limited information may be shared with trusted service providers only when necessary to operate the business, such as payment processors or scheduling platforms.
Confidentiality
All client information, conversations, and household details are kept strictly confidential. Brightside Community Services respects your privacy and maintains discretion at all times. Information is only disclosed when required by law or when necessary to protect safety.
Data Storage
Client information is stored securely using reputable platforms designed for small business operations. Reasonable measures are taken to protect your data from unauthorized access, loss, or misuse. While no system is completely immune to risk, Brightside uses industry‑standard practices to safeguard your information.
Photos and Documentation
Before‑and‑after photos may be taken for internal reference or progress tracking. Photos are never shared publicly without your explicit written consent. You may decline photos at any time.
Cookies and Website Tracking
The website may use basic cookies or analytics tools to understand site traffic and improve user experience. These tools do not collect personally identifiable information unless you choose to submit it.
Third-Party Links
The website may include links to third‑party sites. Brightside Community Services is not responsible for the privacy practices or content of those external websites.
Your Choices
You may request to update, correct, or delete your information at any time. You may also opt out of non‑essential communications such as reminders or updates.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in services or legal requirements. The most current version will always be available on the website.