Commitment to Accessibility

Brightside Community Services is committed to ensuring that its website and services are accessible to people with disabilities. We believe everyone should be able to access information, book services, and communicate with us in a way that works for them.
We are actively working to improve the accessibility and usability of our website and aim to follow applicable accessibility standards and guidelines.

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Standards and Guidelines

 

Brightside Community Services strives to align its website with:

• the principles of the Americans with Disabilities Act (ADA)

• the Web Content Accessibility Guidelines (WCAG) 2.1, with a goal of meeting Level AA where reasonably possible

These guidelines explain how to make web content more accessible for people with disabilities, including those who use assistive technologies.

 

Measures to Support Accessibility

To support accessibility, Brightside Community Services may:

• use clear, consistent headings and structure

• provide sufficient color contrast where possible

• use descriptive link text and button labels

• add alternative text to meaningful images

• design pages to be navigable by keyboard where feasible

• review content periodically for clarity and readability

As our website and services evolve, we will continue to look for ways to improve accessibility.

 

Technical Information

The accessibility of this website relies on the following technologies:

• HTML

• CSS

• JavaScript

These technologies are relied upon to ensure compatibility with the accessibility features of modern web browsers and assistive technologies.

 

Compatibility

Our website is intended to work with:

• current versions of major browsers (such as Chrome, Edge, Safari, and Firefox)

• common screen readers and assistive technologies, where possible

Older browsers or unsupported technologies may not display all features as intended.

 

Limitations and Ongoing Work

Despite our efforts to make all pages and content fully accessible, some content may not yet meet all accessibility standards. This may be due to:

• third‑party tools or plugins

• legacy content or formatting

• ongoing updates and changes to the site

We are continuously reviewing and improving our website and welcome feedback on specific barriers you may encounter.

 

Feedback and Contact

If you experience difficulty accessing any part of this website or need information in an alternative format, please contact us and include “Accessibility” in the subject line or message.

Contact options:

• Email: [your email]

• Phone: [your business number]

• Contact form: [link to your contact page]

Please describe the issue you encountered, the page you were on, and the assistive technology or browser you were using, if applicable. We will make reasonable efforts to address your concern and provide the information you need.

 

Enforcement and Responsibility

Brightside Community Services is responsible for the content on this website and for taking reasonable steps to improve accessibility. While we cannot guarantee perfect accessibility at all times, we are committed to addressing issues in good faith and as promptly as reasonably possible.

 

Updates to This Statement

This Accessibility Statement may be updated periodically to reflect changes in our website, services, or applicable guidelines. The most current version will always be available on this page.

 

Last updated: March 2026